This is an English translation of the Romanian terms and conditions, which are the reference version.
Site operator
The site is operated by FORTZA.RO SRL, VAT ID RO9947416, registered with the Trade Register under no. J32/531/1997. Contact: online@fortza.ro and office@fortza.ro, phone +40 269 838 450. The central contact address shown on the site is Str. Gării nr. 10, Mediaș, Sibiu County, Romania.
Purpose of the site and quote requests
The site presents products and information for research and lets you send quote requests. Submitting the form does not conclude an order or a contract. The configuration, price, applicable taxes, stock, transport and deadline are confirmed in the quotation sent by the sales team.
Product information
The photos show work and modules produced by FORTZA and may be illustrative of a particular configuration. Exact dimensions, fit-out and finishes are set in the quotation and technical documentation for each project. The general content of the site does not replace design work, technical checks or obtaining the approvals and permits required for the site.
Editorial content and the AI assistant
The guides and the assistant’s answers are for information only. Each week, a guide or a set of frequently asked questions is drafted and published automatically with the help of AI, without prior human review. Automatically generated material is labelled and, when it is based on web research, includes sources. It may contain inaccuracies. Ask FORTZA to confirm commercial information, and the people responsible for the project to confirm technical solutions.
Responsible use
Do not use the forms for unsolicited messages, false data or attempts at unauthorised access. Do not send sensitive data or other people’s data without an appropriate basis. The materials and the visual identity may not be reproduced outside the uses permitted by law without the rights holders’ consent.
Data protection and newsletter
See the privacy policy for details about processing. Subscribing to the newsletter is optional and separate from the quote request. Unsubscribing does not prevent a commercial request from being handled.
Complaints and dispute resolution
For complaints, contact online@fortza.ro. Consumers can consult the information from ANPC (the Romanian consumer protection authority) and the alternative dispute resolution procedure — SAL. Consumers’ statutory rights continue to apply.
Updates
We may update these terms. The version shown on this page applies to current use. For submitted forms, we keep the version of the terms and the time of acceptance.